Accessible Transport Unit (ATU) Freedom Passes are available to ADHD children. Disability and Advice Centre (DAAC). 4, Waldegrave Road, Teddington. TW11 8HT Tel: 020 8831 6191 or 020 6191 6097 (general enquiries) Email:

Achieving for Children (AfC) – Richmond and Kingston children’s services. Contacts guide:  Tel: 020 8891 7500

ADHD Richmond is a voluntary, independent, non-funded, parent/carer support group for the neuro-developmental condition Attention Deficit Hyperactivity Disorder & all its comorbidities. Email:

Action-Attainment’s aim is about enabling children with speech, language, communication and sensory needs to achieve and have active lives. They work directly with families, community groups, schools and with professionals to provide understanding, strategies and opportunities for learning, play and friendships. It also runs On the Ball which is a fun, active, football based programme of family learning. Tel: 020 8392 9946 Email:

Carer’s Allowance (CA) Tel: 0345 608 4321 Textphone: 0345 604 5312 (Monday – Thursday 8:30am to 5.00pm. Friday – 8:30am to 4:30pm)

Carers Hub Service – led and managed by the Richmond Carers Centre, it’s a group of nine charities working together to provide a gateway to direct support, information and access to services for unpaid carers in the Borough of Richmond.

Child and Adolescent Mental Health Service (CAMHS) Richmond Royal Hospital, Kew Foot Road, Richmond, Surrey TW9 2TE. Tel: 020 8891 7969 (SPA)

Child Benefit Helpline Tel: 0300 200 3100 Textphone: 0300 200 3103 (Monday – Friday 8.00am to 8.00pm Saturday – 8.00am to 4.00pm

Childcare Brokerage Officers assist parents who are finding it hard to find a suitable childcare place for have a child with additional needs. Richmond: Aileen Steward 020 8831 6420 Kingston: Maxine Darling 020 8547 6581

Children’s Centres have Family Support Workers and Children’s and Family Workers, who apart fromoffering general extra help, are also able to help families access specialist support.

Ham Children’s Centre, Ashburnham Road, Ham. TW10 7BG Tel: 020 8734 3400 Email:

Mortlake Children and Family Centre. Mullins Path, North Worple Way, Mortlake. SW14 8EZ Tel: 020 3021 1990 Email:

Stanley Children and Family Centre. Strathmore Road, Teddington. TW11 8UH Tel: 0208 734 3372 Email:

Barnes Children’s Centre. Lowther Primary School, Stillingfleet Rd, SW13 9AE Tel: 020 3021 1990 Email:

Mortlake Powerstation.121a, Mortlake High Street, Mortlake. SW14 8SN Tel: 020 3021 1990 Email:

Tangley Park Children and Family Centre. 1, Bramble Lane, Hampton. TW12 3XB Tel: 020 8481 9420 Email:

Heathfield Children’s Centre. Powder Mill Lane, Whitton. TW2 6EX Tel: 020 8734 3405 Email:

Norman Jackson Children’s Centre. 50 Windmill Road, Hampton Hill. TW12 1QU Tel: 020 8941 6843 Email:

Windham Croft Centre for Children. 20, Windham Road, Kew. TW9 2HP Tel: 020 3021 1990 Email:

Citizens Advice Bureau:Twickenham: 5th Floor, Regal House. 70, London Road, Twickenham. TW1 3QS

Sheen: Sheen Lane Centre, Sheen Lane, SW14 8LP

Hampton: White House Community Centre, 45 The Avenue, Hampton. TW12 3RN

Ham: The Health Centre. Ashburnham Road, Ham. TW10 7NF

North Barnes: Castelnau Community Centre, Stillingfleet Road, Barnes SW13 9AQ

There are also additional drop-in centres available around the Borough of Richmond. Please visit: for more information. Tel: 020 8712 7800 (Monday to Thursday, 10.00am – 3.00pm)

Clinical Psychologists: 020 8547 6597

Community Paediatricians Community Paediatrics (Hounslow and Richmond) Ham Clinic. Ashburnham Road, Ham, Surrey. TW10 7NF Tel: 020 8891 8188 Email:

Crossroads Care – charity providing ongoing support and respite for carers 1, Beverley Court, 26, Elmtree Road, Teddington. TW11 8ST Tel: 020 8943 9421 Email:

Crossroads Saturday Club in Hampton during term time provides respite for parent/carers of children and young people with additional needs aged between 8 and 18 years. The club is a safe and secure environment to develop and enjoy social, creative and sporting activities. Venue: Hampton Youth Project. 32, Tangley Park Road, Hampton TW12 3YH Cost: £5.00 per person/session. Tel: 020 8943 9421 Email:

Disabled Living Allowance for Children (DLA) Tel: 0345 712 3456 Textphone: 0345 722 4433 (Monday – Friday, 8.00am to 6.00pm)

Educational Psychology Service: (with a special interest in ADHD) – Jennifer Head, Richmond Borough Council, Civic Centre, 44 York Street, Twickenham TW1 3BZ Tel: 8487 5464

Family Information Service offers a free telephone and internet service, dedicated to providing up to date information for parents, parents to be, carers and professionals to help support children Tel: 020 8831 6298 Email:

Fastminds Adult ADHD group for Kingston and Richmond meets every Thursday 1000-1230 @ Queen Marys Hall, Cambridge Gardens, Cambridge Estate, Norbiton and their evening meetings are every 4th Monday 1900-2100 @ Kingston Quaker Centre, Fairfield East, Kingston.Email:

Independent Support Partnership (c/o Richmond AID) help in applying for an EHC Plan or converting from a Statement to an EHC Plan. Tel: 020 8831 6076 Email:

Integrated Service for Children with Disabilities (ISCD) Social Care, Short Breaks Service, Transitions and Family Support Service, Participation and Engagement Service (Young People’s Service) are some of the services offered by the ISCD, Windham Croft Centre for Children. 20, Windham Road, Kew. TW9 2HP Tel: 020 8831 6470 Email:

IPSEA (Independent Parental Special Education Advice) Hunters Court, Debden Road, Saffron Walden, Essex CB11 4AA General advice line: Tel: 0800 018 4016 Tribunal help line: 0845 602 9579

Jigsaw at Windham – Nursery for children with social and communication disorders. Windham Road, Richmond, Surrey TW9 2HP. Tel: 020 8831 6309 Please phone weekdays before 9.00am or after 11.30am. Email:

KIDS charity – SEND Information, Advice and Support Service, Windham Croft Centre. 20, Windham Road, Kew. TW9 2HP Tel: 020 8831 6179 Email:

Legal Advice Service (Richmond) Free service. Weekly sessions between 8.00pm and 9.00pm each Wednesday at Duke Street Church, Duke Street, Richmond, TW9 1DH. Tel: 020 8891 2105 Email:

Mencap Richmond aims to improve the lives of children and adults with learning disabilities and their family carers, provide services and support, represent their interests and campaign on their behalf, raise awareness and understanding, promote social inclusion in the community. 342, Richmond Road, East Twickenham.TW1 2DU Tel: 020 8744 1923 Email:

Me Too & Co is a parent-led charity which helps children and young people with additional needs, and their families, in Richmond and surrounding areas. Play areas in a friendly and welcoming environment; provide information and emotional support for their families and carers. Advocacy Service five hours of term time surgery free Tel: 07702 189889 (leave a message) Email: Crossway Centre. 306, Richmond Road, East Twickenham TW1 2PD Tel: 07946 646033 Email:

Moor Lane Centre. Moor Lane, Chessington. KT9 2AA Tel: 020 8547 6527 Email:

Mousetrap Theatre offers discounted tickets on West End shows for ADHD/SEN families. Subscribe to:

National Autistic Society (NAS) Richmond Branch A friendly parent-led group aiming to support families in the borough living with autism spectrum disorders. Laura Lennuyeux-Comnene Tel: 07810 505982 Email:

Occupational Therapy: can benefit children with ADHD – with sensory skills, physical coordination, organization, controlling energy levels, hyperactivity, working out anger and aggression, improving focus, handwriting, social skills, time management. For Richmond 020 8891 8136 For Kingston contact  020 8547 5837/ 020 8547 5741

Off The Record is a drop-in and after school service offering free information, advice and guidance plus appointment based counselling to children and young people aged 11 to 24 years of age. Off the Record. 2, Church Street, Twickenham. TW1 3NJ Tel: 020 8744 1644 Email: YouTube:

Otakar Kraus Music Trust offers music therapy to children with special needs, regardless of ability. These fun sessions encourage children to experience different ways to explore their imagination in a musical context and to develop their communication and listening skills. The Otakar Kraus Music Trust, 3 Twining Avenue, Twickenham. TW2 5LL Tel: 020 8894 2007 Email:

Parenting 1,2,3 Magic courses – Karen Williams, Parenting Officer, AfC Tel: 0208 5476965 or 07771974388 Email:

Preparing for Adulthood Programme (PfA) supports young people into adulthood with paid employment, good health, independent living and friends, relationships and community inclusion. First Floor, 30 – 32, Westgate Buildings, Bath. BA1 1EF Tel: 020 7843 6348 Email: Also: Transition – Supporting Young People with Disabilities, 2nd Floor, Civic Centre, 44, York Street, Twickenham TW1 3BZ Tel: 020 8891 7285 or 0795 8701260

Richmond Aid (RAID) Disability, Action and Advice Centre (DAAC). Free service. 4, Waldegrave Road, Teddington. TW11 8HT Reception: 020 8831 6080 Advice Line: 020 8831 6070 Advice & Information on Disability inc. Benefits;  Buddy scheme.  Email: General enquiries email:

Richmond Carers Centre offers information and support through a helpline and workshops, runs a Young Carers Project that organises trips out for siblings, produces a newsletter, offers complementary therapies and help carers to apply for grants, etc. 5, Briar Road, Twickenham, Middx. TW2 6RB. Carers Support Line: Tel: 020 8867 2380 (Mon to Fri, 9.30am – 4.00pm) 1 to 1 support service available by appointment. Email:

Richmond Music Trust offers music therapy to ADHD/SEN. Contact: Richmond Music Trust. 7, Briar Road, Twickenham TW2 6RB Tel: 020 8538 3866 Email:

RUILS (Richmond Users Independent Living Scheme) Family Matters Service is offered to the parents of children and/or young people who have additional needs living in Richmond. A support worker aims to help by listening to parents’ worries and experiences in a non-judgmental way. Also offers a befriending service; information on activities and services. Tel: 07963 633 326

School & Family Works – Families Helping Families – primary purpose is to advance the education and promote the well-being of children who have additional needs and other members of families who are often labelled ‘hard to reach’. Therapist & families work together to generate insight into what behaviour means, resourcing each other with new ideas and strategies. Mark Griffiths Tel: 07540 806248 Email:

SEN Advocacy: free legal advice on SEN and educational matters. RUILS offers a SEN Advocacy Clinic which takes place most Fridays from 9.30am to 2.30pm. Appointments can be booked via email to or by calling 07702 189889. For more information on the service please go to:  If you are new to Me too & Co, please complete the registration form before your appointment with their legal clinic.

SEND Family Voices (SFV) are a mix of individual parents, plus leads from disability specific support groups and specialist schools; they all offer their time on a voluntary basis and take responsibility for representing the views of a wider group of parents.
Their stated mission is “to bring people together into a community to improve services, share support and strengthen the common voice” T: 07469 746145 E: W:

Single Point of Access (SPA) is your first port of call to Children’s Services including enquiries about CAMHS Tel: 020 8891 7969 (Monday – Friday, 8.00am to 6.00pm) Out of hours Tel: 020 8770 5000

SOS!SEN –  offers a FREE Walk-in Advice Centre at Hampton Court 10:15-12:15 (usually 3rd Wednesday) Fontenay, 11a Creek Road, #EastMolesey, KT8 9BE
No appointment necessary, a donation is always appreciated. Your advice time may be limited to 20 -30 mins per session if the advice centre is busy Please bring any relevant documentation with you.
Check their website first before travelling:
Please note: the advice centres and helpline are closed during Surrey school holidays:
They also operate a term-time helpline from Mon 11th Sept to Fri 15th Dec 2017. Helpline: 020 8538 3731

South West London Girls Connect has been created specifically to facilitate networking of

parents, as well as girls and women who have an ASD (including Asperger’s Syndrome and

other similar communication difficulties. Email:

Speech and Language Therapy Department: 020 8973 3512 & 020 8614 5333 or the Kingston Team: Speech and language therapy for children and young people in Richmond – information for parents

Independent SaLT practitioners can be found @–SLT

Springfield University Hospital (Camhs Tier 3)

St George’s Hospital, Tooting Tel: 020 8725 3727

Wellbeing Service – Richmond:

Windham Nursery has experience of children with SEN. Tel: 020 8831 6060 Email:




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