Contacts

LOCAL CONTACTS A-Z

Accessible Transport Unit (ATU) Freedom Passes are available to ADHD children. Disability and Advice Centre (DAAC). 4, Waldegrave Road, Teddington. TW11 8HT Tel: 020 8831 6191 or 020 6191 6097 (general enquiries) Email: accessibletransport@richmond.gov.uk

Achieving for Children (AfC) – Richmond and Kingston children’s services Richmond Council on 020 8891 1411; Kingston Council on 020 8547 5000; Windsor and Maidenhead Council on 01628 683800

ADHD Richmond is a voluntary, independent, non-funded, parent/carer support group for the neuro-developmental condition Attention Deficit Hyperactivity Disorder & all its comorbidities. We hold monthly daytime & evening Talks. We have a website; an open Facebook page; a closed private Facebook Forum ; a Twitter feed; and a YouTube channel. Email: communications@adhdrichmond.org

Action-Attainment’s aim is about enabling children with speech, language, communication and sensory needs to achieve and have active lives. They work directly with families, community groups, schools and with professionals to provide understanding, strategies and opportunities for learning, play and friendships. It also runs On the Ball which is a fun, active, football based programme of family learning. Tel: 020 8392 9946 Email: info@action-attainment.com

Carer’s Allowance (CA) is available to those caring for an ADHD child Tel: 0345 608 4321 Textphone: 0345 604 5312 (Monday – Thursday 8:30am to 5.00pm. Friday – 8:30am to 4:30pm)

Carers Hub Service – led and managed by the Richmond Carers Centre, it’s a group of nine charities working together to provide a gateway to direct support, information and access to services for unpaid carers in the Borough of Richmond

Child and Adolescent Mental Health Service (CAMHS) Richmond Royal Hospital, Kew Foot Road, Richmond, Surrey TW9 2TE. Tel: 020 8891 7969 (SPA)

Child Benefit Helpline You get Child Benefit if you’re responsible for a child under 16 (or under 20 if they stay in approved education or training).Tel: 0300 200 3100 Textphone: 0300 200 3103 (Monday – Friday 8.00am to 8.00pm Saturday – 8.00am to 4.00pm

Childcare Brokerage Officers assist parents who are finding it hard to find a suitable childcare place for have a child with additional needs. 020 8547 6581 Email: early.years@achievingforchildren.org.uk

Children’s Centres have Family Support Workers and Children’s and Family Workers, who apart from offering general extra help, are also able to help families access specialist support. There are six centres around the borough

Citizens Advice Bureau: Twickenham: 5th Floor, Regal House. 70, London Road, Twickenham. TW1 3QS Tel: 020 8712 7800 (Monday to Thursday, 10.00am – 3.00pm) Find your local office

Community Paediatricians Community Paediatrics (Hounslow and Richmond) is a specialist child health assessment and diagnostic service to meet the needs of children with special or complex health needs. Ham Clinic. Ashburnham Road, Ham, Surrey. TW10 7NF Tel: 020 8891 8188 Email: hrch.richmondcompaed@nhs.net

Crossroads Care – charity providing ongoing support and respite for carers 1, Beverley Court, 26, Elmtree Road, Teddington. TW11 8ST Tel: 020 8943 9421 Email: richmonduponthames@crossroads.org.uk

Crossroads Saturday Club in Hampton during term time provides respite for parent/carers of children and young people with additional needs aged between 8 and 18 years. The club is a safe and secure environment to develop and enjoy social, creative and sporting activities. Tel: 020 8943 9421 Email: richmonduponthames@crossroads.org.uk

Disabled Living Allowance for Children (DLA) Tel: 0345 712 3456 Textphone: 0345 722 4433 (Monday – Friday, 8.00am to 6.00pm)

Educational Psychology Service: If you need to get in contact with the service directly, please use the most appropriate telephone number below (dependent upon the borough in which your child attends school):

EPS Richmond base, 42 York Street Twickenham TW1 3BZ Tel: 020 8487 5464

EPS Kingston base, The Moor Lane Centre, Moor Lane, Chessington KT9 2AA  Tel: 020 8547 6699

Emotional Health Service: Tier 2 CAHMS Service offers an early response to children and young people experiencing poor emotional well-being and mild-moderate mental health issues. Contact SPA Tel: 020 8891 7969 Out of hours Tel: 020 8770 5000

Family Information Service offers a free telephone and internet service, dedicated to providing up to date information for parents, parents to be, carers and professionals to help support children Tel: 020 8547 5215 Email: fis@achievingforchildren.org.uk

Fastminds Adult ADHD support group for Kingston and Richmond meets every Thursday 1030-1230 and their evening meetings are every 4th Monday 1900-2100. Email: info@adhdkingston.co.uk

Independent Support Partnership (c/o Richmond AID) help in applying for an EHC Plan or converting from a Statement to an EHC Plan. Tel: 020 8831 6076 Email: independent.support@richmondaid.org.uk

Integrated Service for Children with Disabilities (ISCD) Social Care, Short Breaks Service, Transitions and Family Support Service, Participation and Engagement Service (Young People’s Service) are some of the services offered by the ISCD, Windham Croft Centre for Children. 20, Windham Road, Kew. TW9 2HP Tel: 020 8831 6470 Email: dct@richmond.gov.uk

IPSEA (Independent Parental Special Education Advice) Hunters Court, Debden Road, Saffron Walden, Essex CB11 4AA General advice line: Tel: 0800 018 4016 Tribunal help line: 0845 602 9579

KIDS ( SENDIASS ) SEND Information, Advice and Support Service, Windham Croft Centre. 20, Windham Road, Kew. TW9 2HP Tel: 020 8831 6179 Email: RichmondKingston@kids.org.uk

Legal Advice Service (Richmond) Free legal service. Weekly sessions between 8.00pm and 9.00pm each Wednesday at Duke Street Church, Duke Street, Richmond, TW9 1DH. Tel: 020 8891 2105 Email: rlas@rlas.org.uk

Mencap Richmond aims to improve the lives of children and adults with learning disabilities and their family carers, provide services and support, represent their interests and campaign on their behalf, raise awareness and understanding, promote social inclusion in the community. 342, Richmond Road, East Twickenham.TW1 2DU Tel: 020 8744 1923 Email: laura@richmondmencap.org.uk

Me Too & Co is a parent-led charity which helps children and young people with additional needs, and their families, in Richmond and surrounding areas. Play areas in a friendly and welcoming environment; provide information and emotional support for their families and carers. Tel: 07946 646033 Email: info@metooandco.org.uk Crossway Centre. 306, Richmond Road, East Twickenham TW1 2PD

Moor Lane Centre. Moor Lane, Chessington. KT9 2AA Tel: 020 8547 6527 Email: disabled.children@kingston.gov.uk  

National Autistic Society (NAS) Richmond Branch A friendly parent-led group aiming to support families in the borough living with autism spectrum disorders. Tel: 07810 505982 Email: richmond@nas.org.uk

Occupational Therapy: can benefit children with ADHD – with sensory skills, physical coordination, organization, controlling energy levels, hyperactivity, working out anger and aggression, improving focus, handwriting, social skills, time management. For Richmond OT Tel: 0208 973 3480

Off The Record is a drop-in and after-school service offering free information, advice and guidance plus appointment based counselling to children and young people aged 11 to 24 years of age. 2, Church Street, Twickenham. TW1 3NJ Tel: 020 8744 1644 Email: info@otrtwickenham.com

Parenting 1,2,3 Magic courses – Karen Williams, Parenting Officer, AfC Tel: 0208 5476965 or 07771 974388 Email: karen.williams@achievingforchildren.org.uk

Preparing for Adulthood Programme (PfA) supports young people into adulthood with paid employment, good health, independent living and friends, relationships and community inclusion. First Floor, 30 – 32, Westgate Buildings, Bath. BA1 1EF Tel: 020 7843 6348 Email: info@preparingforadulthood.org.uk Also contact Richmond & Kingston’s: Preparing for Adulthood

Psychologists: are available from the NHS – ask your GP or Consultant

Richmond Aid (RAID) Disability, Action and Advice Centre (DAAC). Free service. 4, Waldegrave Road, Teddington. TW11 8HT Reception: 020 8831 6080 Advice Line: 020 8831 6070 Advice, support and information on disability & benefits. Email: advice@richmondaid.org.uk General enquiries email: info@richmondaid.org.uk

Richmond Carers Centre offers information and support through a helpline and workshops, runs a Young Carers Project that organises trips out for siblings, produces a newsletter, offers complementary therapies and help carers to apply for grants, etc. 5, Briar Road, Twickenham, Middx. TW2 6RB. Carers Support Line: Tel: 020 8867 2380 (Mon to Fri, 9.30am – 4.00pm) 1 to 1 support service available by appointment. Email: info@richmondcarers.org.uk

RUILS (Richmond Users Independent Living Scheme) Family Matters Service is offered to the parents of children and/or young people who have additional needs living in Richmond. A support worker aims to help by listening to parents’ worries and experiences in a non-judgmental way. Also offers a befriending service; information on activities and services. Tel: 07963 633 326

School & Family WorksFamilies Helping Families – primary purpose is to advance the education and promote the well-being of children who have additional needs and other members of families who are often labelled ‘hard to reach’. Therapist & families work together to generate insight into what behaviour means, resourcing each other with new ideas and strategies. Mark Griffiths Tel: 07540 806248 Email: mark@theschoolandfamilyworks.co.uk

Schools in Richmond with SEN provision We recommend that you visit the school websites for full information

SEN Advocacy: free legal advice on SEN and educational matters. MeToo&Co offers a SEN Advocacy Clinic which takes place most Fridays from 9.30am to 2.30pm. Appointments can be booked via email to helen@advocacyandmediation.co.uk or by calling 07702 189889

 

 

SEND Family Voices (SFV) are a mix of individual parents, plus leads from disability specific support groups and specialist schools; they all offer their time on a voluntary basis and take responsibility for representing the views of a wider group of parents. Their stated mission is “to bring people together into a community to improve services, share support and strengthen the common voice” T: 07469 746145 Email: sendfamilyvoices@outlook.com
Single Point of Access (SPA) is your first port of call to Children’s Services including enquiries about CAMHS Tel: 020 8547 5008 Out of hours Tel: 020 8770 5000

SOS!SEN – an independent resource for special educational needs offers a free, independent, confidential telephone helpline for parents and others looking for information and advice. Help with preparing EHC Plans, interpreting the SEN Code of Practice and official letters, locating independent professional experts, advising how to prepare tribunal appeals and helping with complaints to the Local Government Ombudsman. There is a ‘walk-in’ advice centre in East Molesey available between 10.15am and 12.15pm on the third Wednesday of each month; please see the website for more details. Fontenay, 11a, Creek Road, East Molesey, Surrey. KT8 9BE Helpline: 020 8538 3731 (Monday to Friday 9.30am — 12.30pm and 2.00pm — 5.00pm) Email: admin@sossen.org.uk

South West London Girls Connect has been created specifically to facilitate networking of parents, as well as girls and women who have an ASD (including Asperger’s Syndrome and other similar communication difficulties. Email: swlondongirlsconnect@gmail.com

St George’s Hospital, Tooting provides ADHD services  Tel: 020 8725 3727

Springfield University Hospital (Camhs Tier 3)  Tel: 020 3513 5000

Wellbeing Service – Richmond: offers a range of help and support Tel: 020 8548 5550

Windham Nursery has experience of children with SEN. Tel: 020 8831 6060 Email: info@windham.sch.uk

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